Privacy policy

Company Name: KKURRUtech OÜ
Owner: Karina Kuru
Address: Paldiski mnt 75-1, Tallinn, 10614, Estonia
Email: support@lacehaven.shop
Phone: +3724650399

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase from our website.

1. What Information We Collect

When you use our site, we may collect the following personal data:

a) Information You Provide Directly

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely via Shopify/Stripe/PayPal)

  • Account login details (if you register)

b) Information We Collect Automatically

  • IP address

  • Device and browser type

  • Pages visited and actions taken

  • Cookies and usage data (see section 6)

2. Why We Collect Your Data

We collect and process your data in accordance with the General Data Protection Regulation (GDPR) for the following purposes:

  • To process and fulfill your orders

  • To communicate with you (e.g., order confirmation, shipping updates)

  • To provide customer support

  • To improve our website and services

  • To send promotional emails (only with your consent)

  • To comply with legal obligations

3. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity – to fulfill your order

  • Consent – for marketing communications

  • Legal obligation – tax and accounting compliance

  • Legitimate interest – fraud prevention, analytics, customer service

4. How We Share Your Data

We do not sell or rent your personal data. We may share it only with:

  • Service providers (e.g., Shopify, payment processors, shipping companies)

  • Legal authorities, if required by law

  • Analytics tools (e.g., Google Analytics) for improving our site performance

All third parties are required to process your data in accordance with GDPR standards.

5. Data Retention

We retain your data only as long as necessary for the purposes described above or as required by law (e.g., tax regulations).

  • Order information is generally kept for 7 years for accounting purposes.

  • Marketing preferences and account data can be updated or deleted at your request.

6. Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

  • Enable essential site functionality

  • Analyze user behavior and improve user experience

  • Offer targeted advertising (only with consent)

You can control or disable cookies via your browser settings.

7. Your Rights Under GDPR

As a resident of the EU/EEA, you have the right to:

  • Access the personal data we hold about you

  • Correct or update your personal data

  • Request erasure ("right to be forgotten")

  • Object to or restrict processing of your data

  • Withdraw your consent at any time

  • Data portability (receive your data in a readable format)

To exercise any of these rights, contact us at support@lacehaven.shop.

8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction.

Payments are encrypted and handled by secure third-party platforms like Shopify, Stripe, or PayPal.

9. Third-Party Services

Our site may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies separately.

10. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

11. Policy Changes

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.

We encourage you to review this policy periodically to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

KKURRUtech OÜ
📍 Paldiski mnt 75-1, Tallinn, 10614, Estonia
📧 support@lacehaven.shop
📞 +3724650399